Governance & Legal
Privacy Policy
This policy explains how personal information is collected, used and protected by the Northwest Boys’ Brigade Training & Activity Centre.
1 Data Controller
The data controller for this website is:
THE TRAINING AND CONFERENCE CENTRE FOR THE MEMBERS OF THE BOYS' BRIGADE IN THE NORTH WEST OF
ENGLAND AND THE ISLE OF MAN TRUST
Registered Charity Number: 1097985
Registered Address: Carr Lane, Treales, PR4 3SS
Telephone: 01772 685000
Email: [email protected]
For data protection enquiries, please contact us using the details above or via the website contact page.
2 Information We Collect
- Name and contact details (email address and telephone number)
- Information submitted through contact or booking enquiry forms
- Email correspondence relating to enquiries or bookings
- Administrative records necessary for operational and legal purposes
We only collect information necessary to respond to enquiries and manage bookings.
3 How We Use Your Information
- To respond to enquiries
- To manage bookings and related administration
- To maintain appropriate operational and financial records
- To comply with legal obligations
4 Legal Basis for Processing
- Contractual necessity – to manage bookings and deliver services
- Legitimate interests – to respond to enquiries and administer Centre operations
- Legal obligation – where record keeping is required
5 Special Category Data (Dietary & Health Information)
Where necessary for residential stays, we may collect limited dietary or allergy-related information (for example food allergies or specific dietary requirements).
This information is processed solely to ensure participant safety and to comply with food hygiene and environmental health requirements.
The legal basis for processing this information is:
- Article 6(1)(c) – Legal obligation (compliance with food safety and environmental health requirements), and
- Article 9(2)(i) – Reasons of public interest in the area of public health.
Dietary and allergy information is handled confidentially and retained only as long as required to meet legal and environmental health obligations.
6 Sharing Information
We do not sell personal data.
Information may be shared with trusted service providers who support booking administration or website hosting, and where required by law.
7 Retention
Enquiry information is retained only as long as necessary to manage correspondence.
Booking and financial records may be retained for up to 6 years where required for legal or accounting purposes.
Dietary and allergy information may be retained where required for environmental health, food safety compliance or audit purposes, and is securely deleted once no longer required.
8 Your Rights
Under UK GDPR, you have the right to request access to, correction of, or deletion of personal data, and the right to restrict or object to processing where applicable.
To make a request, please contact us using the details above or via the contact page.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
9 International Transfers
We do not transfer personal data outside the United Kingdom unless appropriate safeguards are in place.
10 Cookies & Third-Party Services
What are cookies?
Cookies are small text files stored on your device when you visit a website. Some cookies are essential to make a site work properly, while others help website owners understand how visitors use their site or provide optional features.
How we use cookies
We only use cookies that are necessary for the website to function, or that you have chosen to allow. Optional cookies are controlled through our cookie banner. You can accept or decline analytics cookies when you first visit the site, and you can update your preference at any time using the "Cookie settings" link in the footer.
Essential cookies
We use essential cookies required for basic site functionality, such as remembering your accessibility or theme preferences. These cookies do not require consent.
Google Analytics (analytics cookies — optional)
With your consent, we use Google Analytics to understand how visitors use this site — for example, which pages are visited most and how people navigate the site. This helps us improve content and usability. Google Analytics sets the following cookies:
_ga— distinguishes users (expires after 2 years)_gid— distinguishes users (expires after 24 hours)_ga_*— maintains session state (expires after 2 years)
Analytics cookies are only set if you click "Accept analytics" on the cookie banner. If you decline, no analytics cookies are set and Google Analytics does not load. IP addresses are anonymised before being sent to Google.
Data collected by Google Analytics may be processed on servers outside the United Kingdom. Google acts as a data processor under our instruction. For more information see Google's Privacy Policy.
Google Translate (functional — optional)
This website offers an optional Google Translate feature. It is not loaded automatically — it only activates if you choose to use the translation button in the accessibility panel. When activated, Google may set third-party cookies in accordance with Google's Privacy Policy. By clicking the translation button you are indicating your consent to Google Translate loading.
No advertising cookies
We do not use advertising or cross-site tracking cookies. If this changes in future, this policy will be updated and appropriate consent mechanisms will be implemented before any such cookies are set.
Compliance framework
Safety & Policies
Return to the main hub to view related policy documents, guidance and risk assessments.