Last reviewed: March — Policies are reviewed annually or sooner where operational or legislative changes require.
1 Health & Safety commitment

The Centre is committed to maintaining a safe environment for all visitors, staff and volunteers.

Risk management follows the HSE approach of identifying hazards, deciding who may be harmed, evaluating and controlling risks, recording significant findings and reviewing controls when activities, buildings, equipment or guidance change.

Health and safety arrangements are reviewed and updated as required.

2 Fire safety
  • Fire detection and alarm systems
  • Emergency lighting
  • Clearly marked escape routes and signage
  • Evacuation procedures communicated on arrival

Visitors must follow all fire safety instructions and evacuation guidance.

3 Risk assessments

Risk assessments are maintained for building areas and facilities.

Visiting groups must complete their own activity-specific risk assessments and follow their organisation’s safeguarding and safety requirements as well as all safeguarding and safety rules of the Centre.

Groups must review their arrangements before significant changes to activities, participant needs, staffing, equipment, weather or site conditions, and must brief leaders and participants on the controls that apply.

4 First aid and incident reporting

First aid provision is available on site.

Accidents, near misses and incidents are recorded and reviewed. Serious incidents will be escalated where required.

In an emergency, immediate safety action comes first: raise the alarm, call emergency services where needed, move to a place of safety if safe to do so, support first aid, and tell the warden or Centre contact as soon as it is safe.

5 Food hygiene and kitchen use

Where catering is provided, food hygiene standards are maintained in line with environmental health requirements.

Groups using kitchen facilities must follow site guidance for safe food handling and kitchen operation.

6 Specialist activities (Climbing Wall & Archery)

The indoor climbing wall and archery activities are delivered by qualified Centre instructors when booked as part of a programme.

  • Participants receive a structured safety briefing.
  • Equipment is inspected before and after use.
  • Sessions are supervised and access controlled.

Visiting group leaders remain responsible for supervision and behaviour of their group members.

For insurance context and liability clarification, see our Insurance & Liability Statement.

7 Responsibilities

Visiting groups retain responsibility for supervision of young people, behaviour management and group welfare.

The Centre retains responsibility for the safety and maintenance of the premises and safety-critical systems.

Safety-critical information must remain available if the online system is unavailable. Leaders should use the latest issued paper or downloaded arrival information, emergency contacts, risk assessments and incident forms, then reconcile records with Centre staff when systems are restored.

8 Electronic records and privacy

Health and safety records may be held electronically, including risk assessments, inspections, incident records, messages, approvals, audit history and supporting evidence. Access is limited to authorised people who need the record for safety, legal, insurance, operational or safeguarding reasons.

AI-assisted tools must not make health and safety decisions. They may help draft or locate information only where a competent person reviews the result and the final decision remains with the Centre or the visiting organisation.

9 Review

This Health & Safety Statement is reviewed annually and updated sooner where operational or legislative changes require it.

Safety planning

Need the right guidance for your group

View related safety policies or contact us if you need clarification before your visit.

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